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Policies & Procedures

Welcome to ConnieRiet.com by Dear Connie, LLC.
This page outlines our key policies and procedures to help you understand how our memberships, coaching sessions, and products work.

 

Last updated: October, 16 2025

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1. General Conduct and Website Use

By visiting www.connieriet.com, you agree to treat Connie, her team, and the community with respect.
All content, including videos, meditations, and written materials, is protected by copyright and may not be shared or reproduced without written permission.
Please use this website responsibly and in accordance with applicable laws.

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2. Coaching and Live Session Policies

  • Participation: Live sessions are available only to active members.

  • Recordings: Sessions are recorded and shared exclusively with members. By joining, you consent to being recorded.

  • Confidentiality: Please respect the privacy of other participants. Personal stories shared in sessions must remain confidential.

  • Rescheduling: Occasionally, sessions may be postponed or rescheduled. Members will receive notice by email or dashboard update.

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3. Memberships, Courses and Digital Products

  • Membership content is for personal use only.

  • Memberships renew automatically unless canceled before the next billing cycle.

  • You may cancel anytime through your account dashboard.

  • Due to instant access, all sales are final and non-refundable.

  • If you experience technical issues, contact support@connieriet.com for help.

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4. Print-on-Demand Fulfillment and Returns

Our physical products (such as stationary, apparel, and printed items) are fulfilled through trusted print-on-demand partners, including Printful.

Each item is made to order, which means production typically takes 2–5 business days before shipping.

Because these products are custom printed, returns or exchanges are only accepted in cases of manufacturing defects, misprints, or shipping damage.

If there is a problem with your order, please contact us within 30 days of delivery at support@connieriet.com with your order number and photos of the issue. We’ll work with our fulfillment partner to resolve it promptly through a replacement or refund.

For more details, you may review our partners’ policies:

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​​5. Shipping and Delivery Policy

  • Orders typically ship within 2–5 business days after production.

  • Delivery times vary by destination and carrier; estimated time will appear at checkout or in your order confirmation.

  • You are responsible for providing accurate shipping information.

  • Lost or damaged shipments will be handled in cooperation with our fulfillment partners.

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6. Affiliates and Advertising

This website contains affiliate links (e.g., The Happiness Journal on Amazon).
We may earn a small commission at no additional cost to you.
We also participate in Google AdSense; displayed ads are managed by Google, not by Dear Connie, LLC.

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7. Privacy and Confidentiality

Your privacy is respected at all times. Information collected is used solely for delivering services, managing memberships, and improving your experience.
We never sell or share your personal data with third parties except as required by law.

For detailed information, please visit our Privacy Policy page.

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8. Disclaimer

All coaching, mindfulness, and educational materials provided are for personal growth purposes only and are not a substitute for professional medical or therapeutic care.
By participating, you acknowledge that you are responsible for your own wellbeing and results. Dear Connie, LLC assumes no liability for outcomes resulting from the use of this website or its content.

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9. Contact Information

If you have any questions about these policies, please contact: support@connieriet.com​

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Privacy Policy

Your privacy is important to Dear Connie, LLC.This Privacy Policy explains how we collect, use, and protect your personal information.

Last updated: October, 16 2025​

 

1.Information We Collect

Personal Information: name, email address, and payment details when you register, make a purchase, or join the membership.Website Usage Data: collected through cookies or analytics tools to help us understand how visitors use the site.Payment Information: processed securely through third-party services such as Wix Payments, PayPal, or Stripe. We do not store payment card details on our servers.​

 

2. How We Use Your Information

We use your data to:Deliver content, courses, and membershipsProcess transactions and provide customer supportSend newsletters or updates you’ve opted intoImprove the user experience on our siteYou may unsubscribe from emails anytime by clicking “Unsubscribe” at the bottom of any message.​

 

3. Cookies and Analytics

We use cookies and similar technologies to personalize your experience.You can disable cookies in your browser settings, though some features may not function properly.​

 

4. Data Security

We take reasonable precautions to protect your data.Sensitive information is transmitted securely using SSL encryption.Only authorized personnel have access to necessary information for operations.​

 

5. Third-Party Links and Services

We use trusted third-party providers for payment processing, analytics, and ad display (e.g., Google AdSense, Printful, Lulu). Each provider has its own privacy policy. We also comply with YouTube and Google API policies when using embedded content.​

 

6. Data Retention and Your Rights

You have the right to access, correct, or request deletion of your personal data.Contact us at support@connieriet.com for these requests.EU residents are also protected under GDPR rights including data portability and complaint filing with their local authority.​

 

7. Children’s Privacy

This website and its services are intended for adults aged 18 and older.We do not knowingly collect personal data from minors.​

 

8. Updates to This Policy

We may update this Privacy Policy periodically. Updates will appear on this page with a new “Last updated” date.Contact InformationIf you have any questions about these policies, please contact: support@connieriet.com​​

Terms of Service

Welcome to ConnieRiet.co owned and operated by Dear Connie, LLC.
By using this website, you agree to the following terms.

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Last updated: October, 16 2025

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1. Use of the Website

You must be at least 18 years old to access this website.
You agree not to use it for any unlawful or harmful activity.

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2. Intellectual Property

All materials, including videos, text, audio, and images, are owned by Dear Connie, LLC and protected by copyright law.
You may not reproduce, distribute, or modify content without written consent.

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3. Memberships and Payments

  • Membership fees are billed automatically unless canceled prior to renewal.

  • You may cancel anytime through your account dashboard.

  • All digital products and memberships are non-refundable due to immediate access.

  • For physical products, refer to the Print-on-Demand Fulfillment and Returns section in our Policies & Procedures.

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4. Coaching and Education Disclaimer

All coaching, meditations, and mindfulness content are for educational and self-development purposes only.
They are not substitutes for professional medical or psychological care.
By participating, you accept responsibility for your choices and outcomes.

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5. Limitation of Liability

Dear Connie, LLC and its representatives are not liable for any indirect or consequential damages related to your use of the website or its materials.
Your participation is voluntary and at your own discretion.

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6. Affiliate Disclosure

This site may include affiliate links (e.g., Amazon). We may earn a small commission if you purchase through those links, at no additional cost to you.
We only recommend products we genuinely value.

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7. Compliance with Google and YouTube Policies

By engaging with our content, store, or YouTube channel, you also agree to abide by YouTube’s Community Guidelines and Google’s Terms of Service.
Our e-commerce operations comply with Google Merchant Center requirements, including transparent return and contact policies.

 
​8. Termination of Access

We reserve the right to suspend or terminate access to the site or membership if these terms are violated.

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9. Governing Law

These terms are governed by the laws of the State of [insert state of registration—Florida or North Carolina] and applicable U.S. and international regulations.

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10. Updates to These Terms

These Terms may be updated periodically. Changes will be reflected with a new “Last updated” date.

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Contact Information

If you have any questions about these policies, please contact: support@connieriet.com

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